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Privacy Policy

Last updated: January 7, 2026

This Privacy Policy describes how SAPX Express or PT Satria Antaran Prima Tbk or called ("we", "us", "our") collects, uses, stores, and protects information obtained from users ("you", "your") when you access or use our website, application, and related services (collectively, the “Service”).

We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. By accessing or using our Service, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Interpretation and Definitions

1.1 Interpretation

Words with capitalized initial letters have meanings defined under the conditions below. These definitions shall apply regardless of whether the terms appear in singular or plural form.

1.2 Definitions

  • Company refers to the owner or operator of this Service, SAPX Express or PT Satria Antaran Prima Tbk.
  • Service means the website operated by SAPX Express
  • Device means any device capable of accessing the Service, such as a computer or smartphone.
  • Personal Data means any information that identifies or can reasonably identify an individual.
  • User refers to any person who accesses or uses the Service.

2. Information We Collect

2.1 Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Providing this information is voluntary, but refusal may limit your ability to use certain features.

  • Name
  • Email address
  • Phone number
  • Any information submitted through forms or direct communication

2.2 Usage Data

Usage Data is collected automatically when you interact with the Service. This data helps us understand how the Service is accessed and used and may include:

  • Internet Protocol (IP) address
  • Browser type and version
  • Pages visited and time spent on those pages
  • Date and time of access
  • Device identifiers and diagnostic data

3. How We Use Your Information

We use the collected data for various legitimate business purposes, including but not limited to:

  • Operating, maintaining, and improving the Service
  • Understanding user behavior and preferences
  • Communicating updates, notices, or service-related information
  • Supporting marketing and advertising activities
  • Detecting, preventing, and addressing technical issues
  • Complying with applicable legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies such as pixels, tags, and scripts to collect and store information. These technologies allow us to recognize your browser, remember preferences, and improve overall user experience.

Cookies may be used for analytics, advertising, and functional purposes. You can instruct your browser to refuse cookies; however, some parts of the Service may become inaccessible or function improperly.

5. Analytics and Tracking Tools

We utilize third-party analytics tools to monitor and analyze usage of the Service. These tools help us measure traffic, usage trends, and user engagement.

  • Google Analytics

Google Analytics collects information such as IP addresses, browser details, and interaction data. This information is used solely to improve our Service and is processed in accordance with Google's privacy policies.

6. Advertising Platforms

We partner with third-party advertising platforms to display advertisements and measure campaign effectiveness.

  • Google Ads
  • Meta Ads (Facebook and Instagram)

These platforms may use cookies and similar technologies to deliver personalized ads, perform remarketing, and analyze advertising performance based on user interactions.

7. Disclosure of Your Information

We may share information with trusted third-party service providers who assist us in operating the Service, performing analytics, or delivering advertisements. We may also disclose information if required to do so by law.

We do not sell, rent, or trade your personal data to third parties.

8. Data Storage and Transfer

Your information may be stored and processed on servers located outside your country of residence. By using the Service, you consent to such storage and processing.

9. Data Security and Retention

9.1 Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal data. However, no electronic transmission or storage system can be guaranteed to be 100% secure.

9.2 Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal requirements.

10. User Rights

You may request access to, correction of, or deletion of your personal data by contacting us. Requests will be handled in accordance with applicable laws.

11. Links to Other Websites

Our Service may contain links to external websites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: info@sap-express.com
  • Website: https://www.sapx.id